Dialogic 4000 SERIES Manual do Utilizador descarregar pdf (Página 160)

Dialogic

4000 Media Gateway Series Reference Guide

Page 160

• Verified and failed: If you specify a number, it is verified by the network. If the number is wrong and

you have a Point-to-Point configuration, the number is not passed to the application. If you have a

Point-to-Multipoint configuration, the wrong number is ignored and the MSN is added.

• Network-provided: If you do not specify a number, the network generates one with the bit set to

"Network provided".

Call Transfer

This test transfers a call to the configured destination number. In this tab you can select the transfer method,

e.g., if a consultation call is used or if the call is put on hold before it is transferred.

Note: To test a call transfer, the supplementary services Call Deflection and Explicit Call Transfer need to be

supported.

1. Under Device select the line of the Dialogic

Diva

Media Board to test.

2. Enter the number to which the call should be transferred in Called Party Number under Transfer

Destination.

3. To configure the transfer type, consultation call, and completion mode, click Advanced under Transfer

Type. For more information, see Advanced transfer setup on page 160.

4. Click Start.

5. If you are prompted in the Status box, dial in from another application or phone.

6. The displayed message in the Status box notifies you if the test was successful or not. If the test is not

terminated automatically, click Stop.

7. During the transfer test you can also create a trace file.

8. If you cannot set up a call transfer and you cannot locate the cause of the issue, you may obtain technical

support. For more information, see Customer Service

on page 167.

9. All performed tests are saved in a text file. To view this file, click History.

Note: The information in the history file is overwritten every time you open the Diva Line Test tool. Thus,

if you want to keep the information of a specific call, save the file in a different folder.

Advanced transfer setup

Note: The settings are only valid while the Dialogic

Diva

Line Test tool is opened.

Select under Transfer Type how the call should be transferred:

• the call should be transferred without consultation call, or

• the call should be answered and the incoming call should be placed on hold, or

• the call should be answered but the incoming call is not placed on hold.

If the incoming call is put on hold, you can choose under Consultation Call whether to transfer the consultation

call on the same or on a different line.

Moreover, if you transfer the call with a consultation call, you can decide under Complete Transfer Type whether

the call is completed in ringing state or after the call is connected.

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